Legal

Terms of service

Document in preparation. Last updated: .

Where to get the full document

Until this page publishes, request the working draft.

Email legal@metaerp.com for the current draft of our terms of service. We expect to publish here in Q3 2026.

Quick summary

What you're agreeing to.

  • SaaS subscription billed monthly or annually per the order form. Starter is terminable any time with 30 days notice; Growth and Enterprise follow the order-form term.
  • Fair-use API limits enforced at the tenant level. No per-call metering on the published tiers.
  • 99.9% uptime target on the production stack, measured monthly. Status page is the source of truth.
  • We own the software, you own your data. Export is always available; we never hold data hostage.